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Support

Last updated September 15, 2026

Getting Help

Email support@moviespaces.org with any question, bug report, or account request. Include your account email and, if it's about a specific Space, its 6-character Space code — that's usually enough to sort things out in one reply. We aim to respond within two business days.

Reporting Content or a User

Every Space, chat message, and profile has a Report action in the app, and you can block another user from their profile or the member list. Reported content is reviewed and acted on promptly, typically within 24 hours. If you'd rather report something by email, use the address above.

Deleting Your Account

Profile → Settings → Delete Account removes your profile, your messages, and any Spaces you host. It takes effect immediately and can't be undone. You don't need to contact us to do it.

Common Questions

MovieSpaces doesn't sell tickets or process payments — hosts enter showtimes themselves and any money is handled directly between you, your group, and the venue, so always confirm details with the venue before you go. Showtime and cost information in a Space is provided by its host, not verified by us.